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Communication C8

To assess a patient clinically, in OPD and elsewhere, in particular to:

TITLE	NON-VERBAL COMMUNICATION
Code	C8
Learning Outcome	Understand the importance of your own non-verbal communication (body language), especially when you are under pressure, and how this may affect the patient. Be aware of non-verbal clues from patients and carers and respond appropriately.
Assessment	MSF Portfolio Part 2 FRCOphth
Assessor	Feedback likely from: medical staff, Allied Health Professional (nurse, optometrist, orthoptists), secretarial and clerical staff
Target Year of Achievement	Year 1 (annual review)
Related Learning Outcomes
Overview	Be aware of the power of body language and how it informs much of the opinion gained of you by the patient and vice versa. Consider how much your body language reveals about you and your attitude to the patient. Appreciate and use cues that your patient may employ to extract as much information as you need from a consultation. Continuously develop your skills; reflect on what could have gone better in an interaction, ask a colleague to observe you and feedback, collect patient feedback, collect multisource feedback, consider courses.
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