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Supporting information example

An example of supporting information that an OMP might bring to appraisal

An ophthalmologist works full time as an Ophthalmic Medical Practitioner. He is the senior managing partner in an optometric practice with two optometrists as the other partners in the business. They own two high street optometric premises in two towns in the same PCT area and employ a dispensing optician and two receptionists. The ophthalmologist and his partners are on a performers’ list with the local PCT for NHS sight testing.

The PCT conducts a rigorous review of the practice every two years, which includes financial audit, review of complaints, review of clinical record keeping and an inspection of the premises. The ophthalmologist conducts about 3000 NHS sight tests per year, of which about 200 result in referrals to the hospital eye service. He also conducts about 100 private sight tests per year.   He enjoys good relations with consultants in the local hospital eye department, but he receives feedback on his referrals in the form of copies of letters to the GP in only about 30% of cases. He updates his clinical knowledge mainly via electronic learning resources and local update events organised by the Local Optical Committee and the local hospital. The medical director of his PCT has arranged for him to receive an annual appraisal.

Supporting information

Personal details
record once and update when necessary

Scope of work
Review annually and update if necessary

Appraisal record and PDP
Review in preparation for appraisal

Probity and Health
Review statements annually and update when necessary; Summary of financial audit (every 2 years)

CPD
Enter details of activities and reflective review into College electronic
CPD database as they occur

Audit / clinical outcomes
Audit of the quality of clinical records (practice-wide, every 2 years – already required by the PCT)
Audit of feedback received on referrals to the hospital eye service (reviewed with partners, updated annually)

Significant events
Practice log of complaints and incidents (reviewed at quarterly practice meeting, with action plans)

Peer review
Every 5 years. Email survey tool
Feedback requested frompartners, reception staff, consultants in local hospital and local GP

Patient feedback
Clients are routinely asked to complete a feedback card at the end of appointments. Feedback reviewed at 3 monthly practice meetings.   However, the routine feedback form does not meet the GMC standards for patient feedback tools, so once every 5 years, a more detailed survey is conducted of 50 consecutive patients seeing the ophthalmologist, using an approved survey instrument

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