Standards & Guidance

The Royal College of Ophthalmologists develops high quality resources including clinical guidelines, commissioning guidance and recommendations to maintain standards of patient care.

Measuring follow up timeliness and risk for performance reporting, improvement actions and targeting failsafe procedures in England

This document describes the recommended method for ophthalmology providers to measure delays to follow-up care using a patient administration system (PAS) field which can submit data to NHS Digital to assess national performance, provide data for managing individual patients and services, and allow reporting to commissioners and trust executive teams. This allows the calculation of the Portfolio of Eye Health & Care follow up indicator of % of hospital outpatient appointments that occur within 25% of their intended follow up period, including rescheduling or hospital initiated cancellations14. In order to ensure consistency across providers on derived metrics, it is essential that data collected from any PAS has been recorded in a consistent and equitable manner.